Here’s the secret about getting rid of all your biases: 
It’s impossible. 

If you’re human, you have biases. 
That’s not a moral failure. 
It’s simply how brains work. 

You can’t delete bias. You manage it.

Bias is often your brain trying to save energy by taking shortcuts, like jumping to conclusions or trusting what feels familiar. Sometimes those shortcuts help. But in deliberation, they can get in the way.

For example, our biases could lead us to… 

• jump to conclusions. 

• dismiss new ideas too quickly.

• put too much trust in our own experience over other people’s experience.

• interpret new information in ways that confirm what we already believe

So the goal isn’t to eliminate bias. 
It’s to notice it and stay open to being wrong.

If you want to get smarter, you have to want to be proven wrong.

When another Delegate challenges you, your first instinct might be to react defensively and double down. But if you keep listening in the hope that your mind might change, you create the possibility of learning.

If you never change your mind, you’re not learning.

Luckily, you don’t have to manage your biases alone. 
That’s what the deliberation process–and your Trust–are for. 

Other people will see what you miss. You’ll see what they miss. 

When everyone stays open long enough for that exchange to happen, that’s how a group builds Collective Wisdom.