A woman tells her brother, “I’ve been listening to a podcast about sleep, and I realized my insomnia is caused by a few bad habits I have before bed.” 

Her brother responds, “I had insomnia in my 20s. It was the worst,” and then launches into a long story about his sleepless nights two decades ago. 

She was trying to share something she’d learned. 
But instead of asking more about it, her brother turned the conversation back to himself. 

That move is called making a You-Turn. 
It happens when someone quickly redirects a conversation to their own experience instead of staying with what the other person is saying.

It’s annoying, and can make the other person feel like you’re not listening. 
Because you’re not. 

In a deliberation, sharing personal experiences is important. 
But sometimes, quick You-Turns are missed opportunities to learn something new. 

You build Collective Wisdom by staying curious and really understanding one another’s experiences and perspectives before adding your own. 

You usually learn more by listening than by talking. 
Stay curious, and seek first to understand. 

Make sure you truly grasp what another Delegate is saying before shifting the focus to your own story or point.